FAQ

Products

What devices fit in the laptop stands?

Our laptop stands are designed to hold laptops from 11 to 17 inches, including MacBook Air, MacBook Pro, Dell XPS, ThinkPad, Surface, and most other laptops. The adjustable slot width accommodates devices up to 0.9 inches thick.

Are the stands compatible with MacBooks?

Yes. All Elestoria vertical stands are fully compatible with MacBook Air and MacBook Pro models. The silicone-padded slots protect aluminum finishes and hold your device securely without scratching.

How do I adjust the stand?

Our tool-free stands require no assembly and no tools. Simply pull apart the adjustable arms, slide your laptop in, and release. The spring-loaded grip secures your device automatically. Adjustments take seconds.

How many devices can the stands hold?

Depending on the model, our stands hold between 1 and 10 devices simultaneously. Single-device stands are ideal for home offices, while multi-device models are designed for studios, offices, and shared workspaces.

Shipping

How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping takes 5–8 business days within the US. Expedited options are available at checkout. Free shipping applies to orders over $50.

Do you ship internationally?

Yes, we ship to select international destinations. Shipping times and rates vary by country and are calculated at checkout.

Returns

What is your return policy?

We offer a 30-day return policy on all products. Items must be in their original condition and packaging. To initiate a return, contact us through our Contact page and we'll send you a prepaid return label.

What if my product arrives damaged?

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage. We'll send a replacement or issue a full refund, no questions asked.